Utilities

All phone numbers here are Toll Free numbers unless they are Town of Hardisty local numbers.

As of Jan. 1, 2017, Alberta prohibits unsolicited door-to-door selling of energy products to protect people from misleading, high-pressure sales practices. Full details 

Service Alberta

Utilities Consumer Advocate

Better Business Bureau

 

It is the Property Owner’s responsibility to set-up their service upon possession and to disconnect service when they no longer own the property.

To set up or disconnect:
Utilities Request Form

 

For utility payment options, click the button below:
Payment Options

 

For Water or Sewer Emergencies please call:
780-888-1747

 

Master Rate Bylaw

TELUS

http://www.telus.com/

Sales & Service - 310-2255
Internet Service - 310-4638
Internet Technical Support - 310-8324

Xplore

https://xplore.ca

Customer Care 1-866-841-6001
Fax 1-866-485-4156
Installations are currently being performed by:
Vital Computer Solutions Inc Coronation, AB
1-866-578-4825 (High-Speed)  

 

Direct Energy Regulated Services
http://www.DirectEnergyRegulatedServices.com/
Account Services - 1-866-420-3174

 

ATCO
https://www.atco.com/en-ca.html
Phone: 1-403-292-7500
Emergency Services - 1-800-511-3447
Distribution / Delivery Services - 310-5678 

 

Epcor
https://www.epcor.com/Pages/Home.aspx
Phone: 1-800-511-3447

TELUS
http://www.telus.com/

Sales & Service: 310-2255

TELUS Mobility
http://www.telusmobility.com/

Client Care Toll Free: 1-866-558-2273
Client Care from your TELUS Mobility Phone *611

Bell
https://www.bell.ca/Mobility#INT=MOB_hmpg_TXT
Customer Service: 1-800-387-5185

Vonage
https://phone.vonage.com/

Bell
https://www.bell.ca/Bell_TV
Customer Service: 1-888-333-2811  

 

Shaw Direct
http://www.shawdirect.ca/english/
Customer Service: 1-888-554-7827

 

Telus
https://www.telus.com/en/
Phone: 1-888-811-2323

Direct Energy
https://www.directenergyregulatedservices.com
Phone: 1-866-420-3174

 

EPCOR
http://www.epcor.ca/
Customer Service: 310-4300

 

Fortis Alberta Inc.
http://www.fortisalberta.com/
Electricity Delivery Provider
Call 310-WIRE or report online when there is an outage